VSH Technology SDN BHD
Service Centre
At VSH TECHNOLOGY, we prioritize delivering top-notch customer service, understanding its crucial role in the realm of comprehensive security system solutions.
Our commitment goes beyond the basics, covering on-site assessments, configuration, troubleshooting, and customized solutions for both software and hardware.
We specialize in various security systems, including CCTV, door access, gates, turnstiles, alarms, intercoms, autodoors, solar systems, and more. Experience thorough on-site assessments, precise configurations, expert troubleshooting, and personalized solutions to ensure your security systems function optimally.
We're not just a service provider; we're your strategic partner in strengthening your security infrastructure. Discover cutting-edge security solutions with VSH TECHNOLOGY.
Resetting Passwords
In today’s world, passwords are crucial for securing digital assets. However, it is not uncommon for customers to forget their passwords or face issues while resetting them. As a CCTV repair service provider, it is important to have a process in place for resetting passwords. VSH can offer customers the option to reset their passwords through a self-service portal or have a customer service representative assist them over the phone or through email.
Password Issues Setting
Customers may face issues while setting passwords for their CCTV devices. In such cases, you can provide them with step-by-step instructions on how to set up their passwords. You can also offer customers the option to have a customer service representative walk them through the process over the phone or through remote access software.
Setting & Configuration
Setting up and configuring CCTV devices can be a complex process, and customers may require assistance in doing so. To provide excellent customer service, you can offer customers the option to have a technician visit their location and set up the CCTV devices for them. Alternatively, you can provide customers with detailed instructions on how to set up and configure their devices, either through a self-service portal or through email.
Troubleshooting
Despite the best efforts of CCTV repair service providers, issues may arise with CCTV devices. In such cases, it is important to have a process in place for troubleshooting issues. You can provide customers with a self-service portal where they can troubleshoot common issues, or have a customer service representative assist them over the phone or through remote access software.
Solutions
As a CCTV repair service provider, our ultimate goal is to provide solutions to our customers’ issues. Whether it’s resetting passwords, troubleshooting issues, or providing assistance with setting up and configuring devices, our customer service team should be well-equipped to provide solutions to our customers’ problems. By doing so, VSH can ensure that you are satisfied with our service.
EZVIZ CCTV Services
We can Repair with or without Warranty for all the products under EZVIZ brand such as (CCTV, Solar Panels, Cabling Solutions & Password Issues Setting)
HIKVISION CCTV Services
We can Repair with or without Warranty for all the products under HIKVISION brand such as (CCTV, DVR, NVR. Cabling Solutions & Password Issues Setting)
DAHUA CCTV Services
We can Repair with or without Warranty for all the products under DAHUA brand such as (CCTV, DVR, NVR. Cabling Solutions & Password Issues Setting)
REOLINK CCTV Services
We can Repair with or without Warranty for all the products under REOLINK brand such as (CCTV, Solar Panels, Cabling Solutions & Password Issues Setting)
Solution
We offer a comprehensive professional solution service
Delivery
We offer delivery service for your products by lalamove & Courier
Warranty
We offer warranty check for your products