Hikvision’s Parcel Tracking Solution
Running a distribution center comes with daily challenges, and one of the biggest headaches is tracking lost or damaged parcels. Customers expect their packages to arrive safely, and when things go wrong, it leads to complaints, refunds, and frustration for both customers and operators.
The problem? Many Warehouse Management Systems (WMS) and video security systems operate separately. This disconnect makes it difficult to pull up video evidence when a package goes missing or gets damaged. If a parcel gets stuck on a conveyor belt or sent to the wrong location, tracking it down can feel like searching for a needle in a haystack.
This is where Hikvision’s Parcel Tracking Solution comes in. By integrating video security with barcode scanning, Hikvision provides a powerful, end-to-end visualized tracking system that helps distribution centers locate parcels, resolve issues quickly, and improve overall efficiency.
How Hikvision’s Parcel Tracking Solution Works
Hikvision offers two smart tracking solutions tailored for different areas of a distribution center:
- Parcel Tracking for Quality Control & Packing Stations
- Parcel Tracking for Conveyor Systems
Parcel Tracking for Quality Control & Packing Stations
At a quality control or packing station, every package goes through multiple handling stages. If something goes wrong—whether it’s a missing item, damaged goods, or a packaging error—having a clear record of what happened is crucial.
With Hikvision’s parcel tracking solution, every scanned package is automatically matched with corresponding video footage based on time, location, and parcel ID. This means:
- Operators can quickly search and retrieve video evidence of a package at any checkpoint.
- If a customer files a complaint, the exact moment the package was processed can be pulled up within seconds.
- It eliminates manual searching, saving valuable time and reducing disputes.
To make this process seamless, Hikvision provides two integration options:
- Connect Hikvision cameras and code scanners to the same NVR (Network Video Recorder) for centralized monitoring.
- Integrate with third-party barcode reading systems for a more customized setup.
Additionally, this system ensures quantity verification by cross-checking package counts against conveyor system records. With real-time tracking and automated documentation, handling parcels becomes more efficient and transparent.
Parcel Tracking for Conveyor Systems
A conveyor system is the backbone of a distribution center, but it can also be one of the most challenging places to track parcels. Packages move quickly through multiple checkpoints, and if one gets lost, it can take hours to pinpoint what happened.
Hikvision’s parcel tracking solution simplifies this by linking cameras and barcode readers throughout the conveyor system. Every package scanned is automatically recorded with time-stamped video footage, making it easy to trace its entire journey.
If an issue arises—whether a parcel gets stuck, damaged, or misplaced—operators can:
- Enter the parcel ID and instantly pull up a compiled video of its journey from start to finish.
- Pinpoint exactly where a package went missing or got damaged.
- Export all related video footage into a single file for easy review and auditing.
To ensure seamless integration, Hikvision provides two flexible setup options:
- Equip key points along the conveyor belt (such as starting points and intersections) with Smart Code Readers and IP cameras, while monitoring the rest of the belt with conventional cameras.
- Integrate with third-party barcode scanning systems for a fully customized tracking experience.
Just like with the QC & Packing Station solution, this system also verifies parcel quantities at each stage, ensuring nothing is lost or unaccounted for.
Why Choose Hikvision’s Parcel Tracking Solution?
Hikvision’s end-to-end tracking system eliminates the common frustrations of missing parcels, delayed investigations, and customer complaints. By combining video security with barcode scanning, distribution centers can:
✔ Reduce lost and damaged packages with real-time tracking.
✔ Improve customer satisfaction with faster issue resolution.
✔ Enhance operational efficiency by eliminating manual tracking.
✔ Increase transparency with recorded video evidence for every parcel.
If you’re looking for a parcel tracking solution contact us at VSH Technology. We provide various solution offers by Hikvision product in Malaysia.
